We currently manage approximately 2500 rental units in the western San Gabriel Valley. We always have some vacancies, so we would hope that we can help you find your next home. The following are the typical sequence of steps to make that happen:
Decide where you would want to live. Our office is in Pasadena. We manage rental properties that extend as far east as the 605 Freeway, as far west as Glendale (and a few properties in Burbank), as far south as the 10 Freeway, and north to the city limits of Altadena, Sierra Madre, and Monrovia.
Determine your rental budget. Click to see a list of our “Rental Requirements”
Come in to our office, or speak with one of our Rental Agents. You might have expected that the next step would be to select a particular unit to rent. That step comes later because our inventory of vacant unit changes every day, sometimes every hour. Some vacancies you may currently see on-line right now, may have been rented by the time you contact us. Other vacancies may not yet be posted, and my be by the time you come in. However, you can view our current vacancies here on our website.
Our Rental Agents can be reached directly:
- Rosa Sandoval – 626-243-4143
- And you can always call our front desk and speak with Maria: 626-795-3282, ext. 0
View our available units. We constantly maintain our “Rental Board” which has a separate brochure for each of our current listings, including status. Units can typically be seen from shortly after we open each day, until one hour before we close (to permit you adequate time to see the unit, and return before we close). Before you see our available units, we will ask you to complete a brief “Guest Card”, so that we will know a little bit about you, and where to reach you, especially if other rental opportunities become available. It is VERY IMPORTANT at this stage to watch the status of each vacancy. I will repeat this in the next section, but it is our policy to rent each unit to the first qualified applicant who commits to renting it. It can happen that two or more applicants are simultaneously considering the same rental vacancy. It will be rented to the first qualified applicant fills out application, commits to renting it, and puts down a deposit to hold the vacancy.
Select an available unit to rent. As stated above, it is our policy to rent each unit to the first qualified applicant who commits to renting it. It can happen that two or more applicants are simultaneously considering the same rental vacancy. It will be rented to the first qualified applicant who fills out application, commits to renting it, and puts down a deposit to hold the vacancy.
The first step in Application Process is to fill out, completely and accurately, our Rental Application Form. You will also be asked to bring in supporting documentation, such as recent bank statements and pay stubs to verify your income.
While you are working on the supporting documentation, we will be running checks on your rental history, credit history, and any negative “entanglements” with law enforcements. We do the latter as much for your safety as ours. We will not knowingly rent to someone with a history of damage or harm to other persons or property. It is urgent that the supporting documentation for your application be returned to the office, all of it, as soon as possible, as your application CANNOT be approved without it. If your supporting documentation and the checks we run on your history are consistent with what you have presented to us in your application, you should be approved.
Final Approval of the unit by you. You will be given a form entitled Property Condition At Move-In. We will ask you, for your protection, to take one last look at the rental unit, and record any defects that you see, to insure that you are not unfairly charged for any such defects when you move out.
Sign the Rental Agreement and Pay the Balance Due. That’s it. You will be asked to sign the rental agreement and a few related forms, such as house rules, you pay the balance due, and you will be given the keys to you new home.
MOVE-IN Forms (Click to select the form you want to see).
Property Condition at Move-In.
How to Request EMERGENCY MAINTENANCE SERVICES & Routine Maintenance Services
Emergency Maintenance Services (“AFTER-HOURS”). This is intended only for “After-Hours” emergencies.
THIS IS FOR EMERGENCY MAINTENANCE ONLY. Call: 1-877-532-4293
All other maintenance calls. Contact your Property Manager. His or her name should be on the packet you received when you moved in. If you cannot find that packet or do not know your Property Manager’s name or number, you can always call our front desk. The operator will be able to help you. That number is 626-243-3282, ext. 0.
Our telephone ours are 9:00 am – 3:00 pm, Monday through Friday
You can also call the Property Manager’s secretary, and the secretary will be able to help you. That number is 626-243-4145.
How to Pay Your Rent
This information will be in the packet you received when you moved in. All rents are due in the Beven & Brock Property Management Company, Inc. office on the 1st of the month. However, we do observe a “grace period” that expires at 5:00 pm, on the 3rd day of the month. All rents must be received by that day-and-time to be “on time”. This applies even if the 3rd falls on as Saturday, Sunday, or holiday, as we do have staff here almost every day. Rents “postmarked” on the 2nd (or earlier) will be accepted as “on time”, regardless of when they arrive. If you would like to take advantage of the on-line rent payment service, please go to “Pay Rent“. If you have any questions contact our Accounting Department. That number is 626-243-4147.
Move-Out Procedures
Your obligation, as a tenant, is to give us at least 30 Days written notice of your intent to move. This notice MUST state your specific last date of tenancy. Of course, you can move out sooner, but we are making plans for re-rental based on the date you have given us, so there can be no refund of rent due to early move-out. PLEASE NOTE AGAIN…we are making plans based on your stated move-out date. Vendors will be scheduled to start work the next day. If your move-out is delayed, even by one day, this will VOID YOUR 30 DAY NOTICE. YOU MUST BE OUT BY THE DATE STATED IN YOUR 30 DAY NOTICE. Our scheduling efforts will have been wasted, and we will have to start scheduling all over again, sometime loosing days, if not weeks before the vendors can re-schedule. Here is the form
FOR THE TENANT’S PROTECTION AND BENEFIT: It is very important that you have some sort of proof that you have given us timely notice of your intended move-out date. This can be done by sending the notice by some sort of “tracked” mail (Fedex, registered USPS mail, etc.). You can also deliver the notice to our office during our regular business hours, 8:30 am – 5:00 pm, Monday through Thursday, and 8:30 am – 3:00 pm on Friday, and request a receipt. Our receptionist or the property manager’s secretary may simply copy your Notice, and sign and date it as your proof of receipt.
You can also e-mail your property manager directly. However, as indicated above, it is very important that the tenant Request and Receive a “Reply”, confirming receipt of the notice.